Elegant-Timeless-Sophisticated
Hand Crafted Creations
Every stitch, thread, and appliqué sewn meticulously onto garments
Returns Policy
I understand that you cannot try on garments before purchasing, I am happy to provide you a refund, as long as the following
requirements are met:
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The item must be received back within 14 days of you receiving your parcel.
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New and unworn.
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No make-up or fake tan marks.
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No smell of perfume or deodorant.
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I will inspect all return items and any returns that fail to comply with the above conditions will be sent back to the
customer at the customer’s expense. -
Postage will be paid by the customer.
Faulty Garments
On the off chance, you receive a garment that is faulty, you must inform us within 3 days of receipt and return the unworn item within 14 days of receipt for me to replace or refund.
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Please note that items that have been damaged due to wear and tear, or from being washed incorrectly, are not considered to be faulty and therefore are not eligible for a refund.
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I provide care labels on all my garments to ensure they keep their original quality. If your garment is damaged because it was washed incorrectly I will not accept them back for return.
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Return Shipping Charges
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Shipping cost is non-refundable, unless I ship an item in error.
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Returns will require the customer to pay for return shipping.