I will process your order as soon as possible, within standard business hours. Please note that the stated delivery time is estimated for within business hours and does not include any time for processing your order. I will email you a confirmation once your order has been shipped with a tracking number.

A Flat rate of $12.95 will be charged within Australia.

All of our parcels require a signature upon receipt of delivery. If the delivery of a parcel cannot be made, the driver will leave a delivery card at the nominated delivery address. If this occurs, an email will also be sent to notify you of the attempted delivery and the location of the parcel once it
has been redirected to the nearest post office for your collection.

To collect the parcel, the delivery card must be presented with a form of photo ID, and parcels must be collected within 10 business days from the date it is received by the local post office. If an undelivered parcel is not collected within 10 business days, it will be returned to me and you will be notified via email. Redelivery will be incurred by the customer.

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International Shipping with Australia Post
 

Julianna Peric ships internationally at the following rates:
 

• New Zealand / Oceania Region: Flat rate of AUD $30 per order.

• Rest of the World: Flat rate of AUD $40 per order regardless of the weight of your purchase.
   

Delivery times will vary, so please allow between 7 and 20 days for delivery. Deliveries will be posted on Australian International Standard service, and at the time of dispatch, you will be issued with your tracking details.*
 

Julianna Peric is not liable for any duties or taxes charged for all online orders. Please be careful when purchasing as return of these goods due to refusal of payment of duties and taxes will incur an administration and return fee.
 

*The advised delivery times are to be used as a guideline only. If international deliveries are not received within 30 days, a case investigation into the package is initiated automatically.  If then confirmed lost or stolen due to no fault of Julianna Peric or the customer, a refund will be issued. 

Julianna Peric is not liable for any loss or damage suffered by the recipient through any unforeseen delay in shipping times. Refunds cannot be processed until a resolution is confirmed. If you are not able to sign for your package upon delivery, this is likely to cause you a delay in receiving your order. While you are permitted to change the delivery terms to 'Leave in the same place'.  Doing this transfers the responsibility of receiving the package to the customer. We recommend shipping to your weekday (business hours) address.

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